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Operations · Mumbai · Hybrid

Marine Travel Consultant

As a Travel Consultant, you will handle business travel requests through system in a global network. You will be the main contact for clients, helping them plan trip

Job description

Role & responsibilities - (Shift job)

  • Receive, monitor and process requests for travel bookings

  • Propose best available and alternative options with details of time limits, restrictions, etc

  • Follow-up reply from client and effect changes to reservations or cancel bookings as required

  • Issue ticket upon confirmation from client and submit all necessary details to him (ticket, itinerary, any other information which is considered necessary)

  • Monitor unused or partly used tickets and apply for refund

  • Coordinates with airlines for seats availability and confirmation of booking.

  • Maintains close contact with clients personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.)

  • Identify and report problems to Manager with a proposal for their solution.

  • Coordinates with Manager and Networks director in order to increase / maintain internal utilisation of Eurasia Travel business units.

Education and Qualifications:

  • Graduate in any stream

  • IATA / UFTAA diploma (foundation level) (preferred)

Work Experience:

At least 1-3 years of experience in Ticketing process

Job-Specific Skills:

Ability to perform under pressure and meet deadlines

High level of responsibility

Show initiative and be a team player

Very good knowledge of Galileo / Amadeus reservation systems

Fluency in English

Department
Operations
Role
Travel Consultant
Locations
Mumbai
Remote status
Hybrid
Employment Entity
Eurasia Travel Services (India) Private Limited
Address
401, Olympia Buidling, Hiranandani Gardens, Mumbai - 400076
Operations · Mumbai · Hybrid

Marine Travel Consultant

As a Travel Consultant, you will handle business travel requests through system in a global network. You will be the main contact for clients, helping them plan trip

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